Author: conifs_admin

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Blog

4Ps of ERP Support

ERPs in the world are yet achieve the level sophistication that either they are so simple or intuitive that any user can use it without any user support. Contrary to utopian dream of plug and play ERPs users of modern ERPs need not periodic but continuous user support keep them afloat in sea of functionality and labyrinth of processes.

We believe that success of any ERP support depends on four main pillars. They are policies, processes, platforms and undeniably the people.

Policies

The organizational level policy on user support plays a pivotal role in shaping the ERP user support landscape of an organization. The policy framework influences the availability of support, expected service levels at each level of support and comparative weightage allocated user support aspect among the total IT activities. 

Processes

Processes define framework within which the user support is executed. The modes available to report and issue, the initial response, degree of processing at the first level support in cases of a multi layered support organization, assigning priority, escalation handling, user feedbacks and anything and everything in support execution is process driven.

Platforms

Support platform is the medium through which users interact with support experts, it is central ledger for all support issues and the tool to trace and track all support issues. Selection of platform is critical as it defines ways and means available for user to report an issue, modes available for content sharing, history tracking and most importantly provide leadership with vital data on process improvements and training need in the organization with intelligent processing of support issues over a period.

People

People on the either side of the aisle, namely the providers of support and receivers of support takes the center stage in any ERP support operation. The experience and expertise of the support professionals on ERP they support, level of understanding on the real business, communication together with empath of them will define the destiny of any support operation.

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News

Our Team Salaries are pegged EURO

As a people centric technological organization, we are committed to secure wellbeing of our employees in times of volatility, so we are proud to announce that we have pegged all our employee full salaries to Euro from April 2022 onwards. 

Our employees helped us to surmount many challenges which seems to be insurmountable, therefore we consider it is our duty to be with them during this challenging period.

If you are seeking opportunity to be part of fast growing, talented and energetic team of ERP and tech enthusiast then please contact us.

Our open job opportunities : www.conifs.com/careers

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Case Studies

ERP UPDATE PROJECT

Semco Maritime A/S an international engineering company headquartered in Esbjerg, Denmark has become key player in the energy sector. Since the early beginning of the Danish offshore industry, Semco Maritime has been facilitating engineering, design, fabrication, installation, service, and maintenance of offshore assets, providing comprehensive project management across all phases of energy projects. (www.semcomaritime.com)

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Case Studies

NORWAY TIME APP PROJECT

Semco Maritime Norway with offices in Stavanger and at Hanøytangen, Bergen is specialized hiring offshore personnel and manpower, for yard stays and operation & maintenance jobs. (www.semcomaritime.com /norway)

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Case Studies

SERVICE MANAGEMENT PROJECT

Semco Maritime A/S headquartered in Esbjerg, Denmark has become an international engineering and contracting company focused on projects in the energy sector in its history expanding more than four decades. Since the early beginning of the Danish offshore industry, Semco Maritime has been facilitating engineering design, fabrication, installation, service and maintenance of offshore assets, providing comprehensive project management across all phases of energy projects. (www.semcomaritime.com)

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Case Studies

UK PAYROLL INTEGRATION PROJECT

Semco Maritime United Kingdom with presence in Aberdeen, Grimsby, Invergordon and Wymondham is projecting itself as local partner in the UK providing services and solutions to the offshore energy sector. (www.semcomaritime.com/uk).

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News

Semco Summit 2022 February

It was a great pleasure to meet the ERP Manager and team of representatives from our customer Semco Maritime A/S Denmark for a joint session in Colombo. During the session parties exchange pleasantries and used the occasion to further the bond we have cultivated over a period of more than one year working remotely. Status of current projects and opportunities for future collaboration were also on the agenda. On conclusionary statement both parties expressed willingness to consolidate and expand the current portfolio of services Semco receives from CONIFS Global. The event was held at Hilton Colombo on 16th of February 2022.

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Careers

WSO2 Integration Developer

Why CONIFS?

We have a flat organization culture everyone likes to help each other and having unpretentious attitude. And you will be a part of a team together with high competent and experienced colleagues who engage in exciting assignments and you will get great development opportunities to skills up your development skills.

Required Skills 

  • Solid hands-on experience in the following WSO2 products – WSO2 EI (V6, V7), APIM (V3, V4)
  • Hands on experience on REST/ SOAP webservices 
  • Technical aspects of the API interfaces, documentation, versions 
  • Hands on experience on WSO2 ESB working knowledge of data services, proxy services, connectors, error handling, custom mediators and good debugging skills
  • Help customers to deploy and maintain WSO2 products in their environments.
  • Troubleshoot incidents reported by customers and provide solutions and fixes.
  • Application hosting on cloud environment would be an added advantage

Experience and Qualifications

  • A degree in Software Engineering, IT or Compare Science
  • Proven experience with WSO2 Integration platform EI and APIM
  • Knowledge on OAuth, SAML, Open ID Connect, J2EE, Design Patterns, JMS, SOAP/REST Web Services, XSLT, CXF, Spring Framework
  • The ability to work in a distributed global team
  • Ability to familiarize with new contexts
  • Excellent communication skills
  • WSO2 professional certifications

Develop your career with us.

Please send your CV to careers@conifs.com or submit the online form below.
Categories
Careers

ERP Technical Consultant

Why CONIFS?

We have a flat organization culture everyone likes to help each other and having unpretentious attitude. And you will be a part of a team together with high competent and experienced colleagues who engage in exciting assignments and you will get great development opportunities to skills up your development skills.

Required Skills 

  • Requirement’s analysis to capture and transform requirements into system design
  • Design and configuration of databases
  • Configuration / Customizations in interfaces
  • Design data script according to customer needs and data migrations
  • Unit test work to ensure the quality of deliveries
  • Implementation of new solutionsAdditional Skills
  • .NET
  • Database
  • Oracle
  • SOAP/REST/OAuth
  • SQL / PLSQL 
  • Integrate with third party applications
  • Develop reports

Experience and Qualifications

  • A degree in Software Engineering, IT or Computer Science
  • Previous working experience with ERP software (optional)
  • Knowledge in .Net framework, Java, OOP, Oracle/MS SQL server Databases, Mobile/Web development and Scripting
  • The ability to work in a distributed global team
  • Ability to familiarize with new contexts
  • Excellent communication skills

Develop your career with us.

Please send your CV to careers@conifs.com or submit the online form below.
Categories
Careers

Azure Integration Developer

Why CONIFS?

We have a flat organization culture everyone likes to help each other and having unpretentious attitude. And you will be a part of a team together with high competent and experienced colleagues who engage in exciting assignments and you will get great development opportunities to skills up your development skills.

Required Skills 

  • Azure Integration Services including – Function Apps, Logic Apps, Event Grid, Service Bus, Data Factory, Cosmos and API Management
  • SQL/ Azure SQL
  • Azure Monitoring and Logging
  • Systems Interface Design
  • REST API design
  • Messaging integration design
  • Microservices design
  • Unit tests and integration tests focused development
  • Leveraging Standards JSON and XML including schema and service description standards like XSD, WSDL, JSON Schema and Open API(Swagger)
  • Entity Framework

Experience and Qualifications

  • A degree in Software Engineering, IT or Computer Science
  • Previous working experience with Azure and .NET integrations
  • Proven experience with Azure Integration iPaaS
  • 2 or more years’ experience with some, or all, of the following Microsoft Azure components – Logic Apps, Event Grid, Service Bus, Function Apps, Data Factory, Cosmos and API Management
  • The ability to work in a distributed global team
  • Ability to familiarize with new contexts
  • Excellent communication skills
  • Azure certifications

Develop your career with us.

Please send your CV to careers@conifs.com or submit the online form below.